Shop Policies


Shipping:

All items are digital files and instant download, except for custom orders we will send the custom files to your email within 24-48 hours.

Refunds and Exchanges:

Due to the digital nature of our products, all sales are final, returns or refunds are not possible. We do not offer any kind of refund/exchanges if you:
Don't read our product description, “how it works” and policy which we have provided.
Purchase the wrong product.
Don't know how to use our files.
Change your mind after you receive the files.

If you have any doubt about our items, please contact us to ballonrougeok@gmail.com before purchasing.

Privacy policy:

Your payment information is strictly used for the purpose of billing you for the products and services you are ordering from us. It is the policy of Ballon rouge to protect all personal information collected from our customers.
Ballon Rouge does NOT share or sell any private customer information with any third party whatsoever.
Ballon Rouge features the highest security measures which include SSL Server Encryption technology to protect the information submitted by our valued customers on our website.

Copyright

The designs listed on this website are subject to copyright and are the intellectual property of Ballon Rouge. All designs are for personal use only, and you may not share, sell or distribute the files. Please respect the time & effort it takes to create our templates and do not distribute the files to friends or family. I would love you to refer them to my shop instead, thank you!